ISO Norms 9001:2008 Implementation
1. 5. 2014
Sale points operation and running
Do you run your sale points ineffectively and expensively with minimal chance of reaching the defined targets? Leave them under the administration of N&F Marketing Group, s.r.o., we will provide everything for you, including staff which we will recruit and train.
In-house sales team organization
In accordance with your requests, we will set criteria and build an effective, functional sales force in your work environment. Let our company deal with statements like 'no one wants it', 'it is expensive' and 'I cannot do it'.
Sales skills training using our KNOW HOW
Price monitoring and audits
Information about the real level of prices on the local market or how the target group of the product or service reacts to the prices on the market. Price monitoring creates overviews of prices and their perception by customers.
We will provide:
Mystery shopping
A tool to discover shortcomings in the process of customer service and sale and a means to continually improve productivity and quality. We will provide you with detailed information on the state of service your customer receives. The analysis includes a wide range of information such as sales point evaluation, representation of your products in the sales area, evaluation of professional and sales skills of the team, also of processes connected to the realization of the sale itself, such as waiting time, delivery dates or repeated customer visits.
It includes: